At Cura Hospitals, we provide a convenient medicine delivery service exclusively within Bengaluru city limits to ensure timely care and patient support.

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1. Service Area

• Currently, our delivery services are available only within Bengaluru.
• Orders outside this region are not accepted at this time.

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2. Delivery Time

• Medicines will be delivered within 24 to 48 hours of order confirmation.
• Delivery times may vary based on location, stock availability, and weather/traffic conditions.

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3. Order Confirmation

• Once your order is placed, you will receive a confirmation call or WhatsApp message with delivery details.
• Orders placed after 6:00 PM will be processed on the next working day.

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4. Delivery Charges

• A nominal delivery fee may apply based on distance from our nearest branch.
• Delivery charges (if any) will be communicated at the time of order.

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5. Contactless Delivery

• Our delivery staff are trained in safe and hygienic practices to ensure secure handling.
• Contactless payment and doorstep drop-offs are encouraged for your safety.

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6. Delivery Partner

• Medicines are delivered by our in-house delivery team or trusted local delivery partners under strict guidelines.

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7. Order Cancellation

• You may cancel your order before dispatch by calling 8748030303.
• Once dispatched, the order cannot be canceled or refunded unless there’s a verified issue.

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8. Issues with Delivery

If you experience a delay or receive incorrect medicines:

• Please contact our support team immediately at 8748030303
• We will verify the issue and arrange a replacement or resolution promptly