Terms & Conditions

Welcome to Cura Hospitals. These Terms and Conditions govern your use of our website (curahospitals.com) and the services accessible through it. Please read them carefully before using our website or booking any services.

By accessing our website or using our services, you confirm that you have read, understood, and agree to be bound by these Terms.

About Cura Hospitals

Cura Hospitals is a NABH-accredited multispecialty hospital group with Locations in Bengaluru. We provide clinical care across 40+ Specialities with a team of 200+ experienced doctors, available 24/7 for emergency care.

Use of This Website

You may use this website for personal, non-commercial purposes related to accessing information about our services, finding doctors, booking appointments, or exploring health content.

You agree not to:

Use the website in any way that is unlawful, harmful, or fraudulent
Attempt to gain unauthorised access to any part of the website or its underlying systems
Upload or transmit any viruses, malicious code, or harmful content
Reproduce, distribute, or commercially exploit any content from this website without prior written permission
Impersonate any person, doctor, or Cura representative
Use automated tools to scrape, extract, or harvest content or data from the website

We reserve the right to suspend or terminate access to the website for any user who violates these terms.

Medical Information Disclaimer

The health content, articles, and general information published on this website are provided for informational purposes only. They do not constitute medical advice, diagnosis, or a substitute for professional clinical consultation. 

Always consult a qualified medical professional before making any healthcare decisions. In a medical emergency, please call 112 or proceed immediately to the nearest emergency facility. 

Cura Hospitals is not liable for any consequences arising from reliance on general health content published on this website.

Appointment Booking

When you book an appointment through our website:

You agree to provide accurate and complete personal and medical information
Appointment slots are subject to doctor availability and may be rescheduled by our team if necessary
We will make reasonable efforts to notify you of any changes via your registered contact details
Cura Hospitals reserves the right to cancel appointments in exceptional circumstances, including medical emergencies, facility disruptions, or force majeure events

Cancellations and Rescheduling If you need to cancel or reschedule an appointment, please inform us at least 2 hours prior to your scheduled time. Repeated no-shows may affect future booking privileges.

Consultation fees paid online are subject to our refund policy as communicated at the time of booking.

Second Opinion and Medical Test Services

Our Second Opinion and Medical Test services are available through the website for registered users. These services are provided by qualified specialists and are subject to the following:

Reports and opinions are based on the information and documents you provide
A second opinion is not a replacement for direct clinical examination and in-person diagnosis
Medical test results will be shared with you through your registered contact details or patient portal
Turnaround times may vary and are provided as estimates, not guarantees

International Patient Services

Our international patient services assist patients travelling to Bengaluru for treatment. By engaging these services:

You acknowledge that treatment planning is subject to clinical assessment upon arrival
Travel and accommodation recommendations are provided as a convenience and do not constitute a warranty or guarantee
Cura Hospitals is not responsible for visa, immigration, or travel disruptions
All treatment is governed by Indian medical law and the regulations applicable in Karnataka

Intellectual Property

All content on this website including text, images, logos, icons, graphics, and the overall design is the property of Cura Hospitals or its licensors and is protected by applicable copyright and intellectual property laws. 

You may not reproduce, republish, download, or distribute any content without prior written consent from Cura Hospitals, except for personal, non-commercial use. 

The Cura Hospitals name, logo, and taglines are registered trademarks. Unauthorised use is strictly prohibited.

Third-Party Links

Our website may contain links to third-party websites, including insurance partners, health resources, or payment gateways. These links are provided for convenience only. 

Cura Hospitals does not endorse, control, or take responsibility for the content, privacy practices, or terms of any third-party website. You access such sites at your own risk.

Cashless Treatment and Insurance

Cura Hospitals facilitates cashless treatment with 40+ insurance and TPA partners. However:

Approval of cashless claims is at the sole discretion of your insurance provider
Cura Hospitals is not responsible for delays, rejections, or disputes related to insurance claims
Any amount not covered by your insurer remains payable by the patient
We recommend verifying your coverage and policy terms with your insurer prior to admission

Limitation of Liability

To the maximum extent permitted by applicable law, Cura Hospitals shall not be liable for:

Any indirect, incidental, or consequential loss arising from use of the website or its content
Technical interruptions, errors, or unavailability of the website
Decisions made based on general health content published on the website
Loss of data, appointments, or communications due to technical failures beyond our control

Our total liability in connection with any claim arising from use of this website shall not exceed the consultation fee paid, if any, for the specific service in question.

Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of India. Any disputes arising from the use of this website or our services shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.

Amendments

Cura Hospitals reserves the right to update these Terms and Conditions at any time. Changes will be posted on this page with a revised effective date. Continued use of the website following any update constitutes your acceptance of the revised Terms.